Data Protection Policy

Sportgy's Privacy Policy — Your information is completely safe with us

Every piece of data collected, stored, and used at Sportgy is handled with complete transparency. This Privacy Policy explains exactly what information we collect, how we store it, and whether it is ever shared with anyone.

Last Updated: January 2026
In Protecting Privacy Sportgy's Commitment

We believe every player's data is their own — we protect it by upholding these six principles.

SSL Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. No hacker or third party can ever access your information.

No Sale of Data

Sportgy never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

KYC Verification Transparency

Documents collected for identity verification (KYC) are used solely to meet regulatory requirements and are stored on secure servers.

Right to Erasure

You may request deletion of your account and associated data at any time. No data will be retained beyond our legal obligations.

Secure Data Servers

Your data is stored in secure, internationally certified data centers. Regular security audits and penetration tests are conducted to ensure server integrity.

Opt-Out Option

You can opt out of promotional emails or notifications at any time. Your preferences are always our top priority.

Who This Policy Applies To

This Privacy Policy applies to all users of the Sportgy platform. By creating an account, playing games, or browsing the website, you are considered to have accepted this policy.

01 What Data We Collect

We collect certain specific information to deliver quality services on Sportgy and meet our legal obligations. This data is never used without your permission. A detailed breakdown of the types of information we collect is provided below.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, nationality KYC verification, age confirmation
Contact Information Email, phone number, address Account management, notifications
Financial Information Payment methods, transaction history Deposit/Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming History Betting history, game logs Responsible Gaming Monitoring

We do not collect sensitive personal data such as race, religion, political views, or health information, unless required by law.


02 Data Collection Methods

Sportgy collects information through several methods. Each method is transparent and based on your consent.

  • Directly Collected: You provide information directly when filling out the registration form, submitting KYC documents, or contacting our support team.
  • Automatic Collection: When you use the Sportgy website or app, technical information is automatically collected via cookies, log files, and tracking technologies.
  • From Third Parties: Some information may be received from payment providers, KYC verification agencies, or fraud detection services.
  • From Public Sources: Information may be verified against government registries or public databases to meet regulatory requirements.
Minor's Data

Sportgy does not collect data from anyone under 18. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately.


03 Purpose of Data Use

Sportgy uses your data only for specific, legitimate purposes, which are clearly outlined below.

  • For creating, managing, and verifying your account.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer support and resolve complaints.
  • To detect and prevent fraud, money laundering, and unauthorized access.
  • To monitor responsible gaming practices and provide player support.
  • To comply with applicable laws and regulatory requirements.
  • To keep you informed about promotional offers and special benefits, with your consent.
  • To improve platform performance and enhance the user experience.
  • For statistical analysis and market research purposes (in anonymized form only).

We never use your data for advertising or third-party marketing without your consent. At Sportgy, your data stays under your control.


04 Data Sharing Policy

Sportgy never sells your data. However, in certain circumstances, limited information may be shared with trusted partners. Those circumstances are outlined below.

  • Service Provider: Payment processors, KYC verification providers, and technology infrastructure suppliers are granted access to data necessary for service delivery. They are bound by equivalent privacy obligations.
  • Legal Obligations: Data may be disclosed in response to a court order, regulatory directive, or valid request from a law enforcement authority.
  • Business Transfers: In the event of a company merger or acquisition, data may be transferred, but the new entity will be bound by the same privacy policy.
  • With Your Consent: For any sharing beyond the cases listed above, your explicit consent will be obtained beforehand.
International Data Transfers

In some cases, your data may be stored on servers located outside Bangladesh. In such cases, international data protection standards (such as GDPR-compliant security measures) will apply.


05 Data Security Measures

Sportgy uses industry-leading security technology to protect your data. Our security infrastructure is regularly updated and tested.

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Sensitive data stored in our database is protected with AES-256 encryption.
  • Two-factor authentication (2FA) is available for all accounts.
  • Regular penetration testing and security audits are conducted to identify and address vulnerabilities.
  • Server access is strictly restricted to authorized personnel only.
  • Automated 24/7 monitoring is active to detect suspicious activity.

Please note that no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.


06 Cookie Policy

Sportgy uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your browsing experience.

  • Essential Cookies: Required to maintain login sessions, perform security verification, and enable core functionality. Disabling these may prevent the platform from working properly.
  • Functional Cookies: Used to remember your language preference, theme settings, and other personal preferences.
  • Analytics Cookies: Collects anonymous analytics to understand how users interact with the platform.

You can manage or delete cookies through your browser settings. Note that disabling essential cookies may limit some features on Sportgy.


07 Your Data Rights

Sportgy's Privacy Policy gives you full control over your data. You have the following rights.

  • Right of Access: You may request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your data beyond what is required by law.
  • Right to Restrict Processing: You may request that we restrict the processing of your data in certain circumstances.
  • Data Portability: You may request a copy of your data in a structured, machine-readable format.
  • Right to Object: You may object to your data being used for marketing purposes.

To exercise these rights, contact our support team. We typically respond to all requests within 30 days.

How to Submit a Request

Log in to your account and submit a request through the Support section, or write to us directly at our support email. Your request will be processed after your identity has been verified.


08 Data Retention Period

Sportgy does not retain data longer than necessary. Retention periods depend on the type and purpose of the data.

  • All data is retained for as long as your account remains active.
  • After account closure, financial transaction records are retained for up to 7 years in accordance with legal obligations.
  • KYC documents are retained in accordance with regulatory requirements.
  • Marketing data is deleted promptly upon withdrawal of marketing consent.
  • Technical logs are typically deleted after 90 days.

Once the retention period ends, data is securely deleted or anonymized, unless a legal or regulatory obligation requires otherwise.


09 Policy Updates

Sportgy may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through an in-platform notification.

Updated policies take effect from the date of publication. Continued use of Sportgy after any changes constitutes your acceptance of the revised policy. We recommend reviewing this page regularly.

If you have any questions or concerns, reach out to our support team — we are always here to help.

Secure & Trusted Platform

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Your data is fully protected at Sportgy. Create an account now and enjoy the best gaming experience in Bangladesh.

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